Contact Nyan Devices
We're here to help with your nyanBOX order
Get in Touch
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Email Support
nyandevices@gmail.com
For order inquiries, support, and general questions
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Discord Community
Join our Discord
Real-time updates, batch progress, and community support
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Firmware Flasher
Online Flashing Tool
Update your device firmware (required for devices shipped with QA firmware)
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Official Website
nyandevices.com
Learn more about nyanBOX and browse our products
Before You Contact Us
Common Inquiries
- Order Status: Please include your order number in your email
- Shipping Updates: Check our Discord for the latest batch announcements
- Customization Requests: We accommodate black shell requests when possible
- Technical Support: Join Discord for community assistance and troubleshooting
- Returns & Refunds: Review our refund policy before initiating a return
⏱️ Response Time: As a small team scaling to meet demand, we typically respond within 24-48 hours. For faster updates on batch progress and shipping, join our Discord community.
Important Information
International Customers
- Hardware ships from Australia via UPS
- You are responsible for all customs fees, import duties, and taxes
- Import fees are determined by your local customs authority
- We cannot predict or control these charges